Privacy Policy

Last Updated:
July 30, 2025

Fynture Customer Services LLP (“Fynture”, “we”, “us”, or “our”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you interact with our website, services, or team.

What Information We Collect

We may collect the following, including but not limited to, personal data:

Name, contact details, KYC details, and financial preferences
Data submitted through contact forms or booking tools
Information entered in our client dashboards or onboarding processes
Device data, location, and cookies

How We Use Your Data

We use your data to:

Deliver investment services and planning tools
Enable secure client onboarding and KYC
Provide support and service updates
Comply with SEBI, AMFI, and other regulatory guidelines
Analyze website performance via tools like Google Analytics
Improve your browsing and account experience

Sharing Your Information

We may share your information with:

RTAs, fund houses, and custodian partners to enable transactions
Third-party platforms for analytics, dashboards, or secure payment gateways (e.g., Razorpay)
Cloud infrastructure providers (within India or globally) for secure storage
Regulatory authorities when legally required

We never sell your data.

Cookies & Tracking

Our site uses cookies and tracking technologies to:

Improve user experience
Measure website traffic and behavior
Optimize performance and marketing campaigns

You can manage cookies via your browser settings.

Data Retention & Security

Data is stored securely using industry-standard encryption and access controls.
We retain user and transaction data for a minimum of 5 years in line with SEBI requirements.
Only authorized personnel and systems may access personal data.

User Rights

You have the right to:

Access or correct your information
Request deletion (where legally permitted)
Opt out of marketing communication
Withdraw consent where processing is based on consent

To exercise these rights, email us at [email protected].

Children’s Privacy

Our services are intended for adults (18+). We do not knowingly collect data from minors unless approved / accompanied by a legal guardian.

Third-Party Links

Our website may link to third-party sites. Their privacy practices are independent, and we encourage you to review their policies.

Updates to This Policy

We may update this Privacy Policy from time to time. Material changes will be highlighted on this page.

Contact Us

For privacy-related queries or grievances, contact us at details mentioned on our Contact page.